At a Glance

Spark is a word that means life, potential, energy and creativity.  And at Spark that’s what we’re here to do – to help all of New Zealand win big in a digital world. 

Spark New Zealand provides digital services to millions of New Zealanders and thousands of New Zealand businesses.

As one of New Zealand's largest listed companies, Spark New Zealand has many responsibilities to customers, partners, shareholders, and New Zealand.

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life. 

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things. 

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

Spark was officially born known as Telecom New Zealand on 1 April, 1987 but our company has a rich history that has roots all the way back to New Zealand's early days in the 1800s.

New Zealanders have always loved being connected. New Zealand was the first in the world to pass legislation to protect its 'wireless telegraphy' stations in 1903, and the first country in the Pacific to connect to the internet. By 1939, New Zealand had more phones per capita than anywhere but the USA and today, 70% of New Zealanders have a smartphone.  

 The New Zealand Post Office had been operating for nearly a century and was struggling to service a growing nation thirsty for the latest technology and connectivity when Spark (then called Telecom) was born. On March 31, 1987, the Post Office was replaced by three state-owned enterprises, one of which was Telecom. That year, Telecom launched New Zealand's first mobile phone network.  

Two years later, New Zealand got its first internet connection, the telecommunications market was deregulated and in 1990, Telecom was sold for NZ$4.2b in what was then New Zealand's biggest deal. Soon after, it listed on the New Zealand, Australian and New York stock exchanges. In the 90s, calling cards, 0800 and 0900 numbers, voicemail and telebanking were introduced, toll calls became much cheaper, and Telecom launched its first ISP, Xtra.  

 As we ushered in a new millennium, Telecom celebrated its millionth mobile customer. Next, it acquired Gen-i, greatly expanding its ICT capabilities, and in 2004 launched New Zealand's first 3G mobile network.

 In 2011, following changes to New Zealand’s telecommunications industry legislation, Telecom was separated into two distinct companies:  Telecom as a retailer of fixed and mobile voice services (and operator of a mobile network), and Chorus as a wholesale-focused operator of fixed-line networks (copper and fibre), selling access to its networks to any retailer (including Spark).  

 Then on 8 August 2014, our evolution into a provider of digital services including broadband, entertainment media and cloud computing took another leap forward with the company’s rebranding as Spark New Zealand.